911 Record Requests

Information about obtaining 911 records.

The New Hampshire Division of Emergency Services and Communications cannot produce 911 records as they are confidential and therefore privileged by the applicable statute (RSA 106-H), unless they fall under one of the exceptions outlined in paragraphs I and II, pursuant to RSA 106-H:14:

RSA 106-H:14 Information Not Subject to Right-to-Know Law. 

  1. Any information or records compiled under this chapter shall not be considered a public record for the purposes of RSA 91-A regardless of the use of such information under paragraph II.
  2. Notwithstanding paragraph I, the division shall make information or records compiled under this chapter available only as follows:

(a) On a case-by-case basis to a law enforcement agency that requires the information or records for investigative purposes;

(b) To the department of environmental services solely for the purposes of estimating the location of wells subject to RSA 482-B and for creating and maintaining an inventory of drinking water sampling sites and the materials used for water system service lines needed to comply with the Federal Safe Drinking Water Act. The department of environmental services shall not be required to release such data under RSA 91-A; and

(c) To the caller or their legal representative, or to the subject of the call or their legal representative, with written authorization of the recipient on a form satisfactory to the department, that such information or records are being made available solely for the purposes of investigation in anticipation of litigation or for use in connection with any civil court proceeding. Records released under this section shall be marked "limited purpose release" and shall not be redisclosed by the recipient beyond the investigation or civil proceeding. Any records which are the subject of a criminal investigation will be released only after the criminal matter is concluded. Neither the state nor its agencies or employees shall be civilly liable for any improper use or release of 911 records to any person obtaining such records as provided in this section.

Source. 1992, 165:1. 2006, 137:2. 2007, 89:2, eff. Dec. 8, 2007. 2022, 107:2, eff. July 26, 2022. 2023, 168:1, eff. Sept. 26, 2023.

911 call recordings shall be retained for 6 months; after this time period, they are automatically purged from the system. Read the Department of Safety, Emergency Communications Rules.

Requesting an Audio Recording:

To request a 911 audio recording, the following DSDESC 10 Form "New Hampshire 911 Information/Record Request By Authorized Recipient Pursuant to RSA 106-H:14, II(c)" shall be completed and e-mailed to desc.recordrequest@dos.nh.gov for review and processing. Note: This completed form must be notarized prior to submission. 

Instructions and information can be found on here for "Form DSDESC 10"

DSDESC 10 Form: New Hampshire 911 Information/Record Request By Authorized Recipient Pursuant to RSA 106-H:14, II(c)

Law Enforcement Requests for Audio Recordings:

Law enforcement agencies shall complete a written request on their agency letterhead and submit via email to desc.recordrequest@dos.nh.gov for review and processing.